Data Transparency
We explain every data point collected throughout quoting, manufacturing, and delivery workflows.
Security First
Encryption in transit and at rest, hardened infrastructure, and tiered access policies protect sensitive IP.
User Control
Granular preferences let you decide which communications to receive and when data is removed.
Data Lifecycle
CAD uploads, BOM data, and quality documentation pass through a secured pipeline featuring encrypted storage, role-based access, and automated deletion policies. Only the personnel assigned to your project can access production assets.
Production files are retained only for the lifecycle of a project unless contractual obligations require longer storage.
Independent penetration tests and SOC 2 aligned controls ensure continuous hardening of our cloud stack.
We honor customer residency preferences with dedicated infrastructure in Asia, Europe, and North America.
Reach our Data Protection Officer at dpo@growwaytech.com for urgent requests or compliance questions.
Your Controls
If you need to exercise your privacy rights, update your data, or view signed agreements, our privacy team is ready to help. Standard requests are fulfilled within 30 days and urgent escalations are prioritized within 72 hours.
Need assistance?
Email: privacy@growwaytech.com
Data Protection Officer: dpo@growwaytech.com
Address: 88 Innovation Park, Shenzhen, China
Submit a ticket via the dashboard or send encrypted files through our secure portal for rapid handling.
Upload drawings immediately, get quotation within 5 minutes, we are on
standby 24 hours a day,
NDA/Encryption Instructions
